Temenos Registers High Net Promoter Score, Signifying Strong Customer Approval

Banking software program firm Temenos revealed it has secured a Internet Promoter Rating (NPS) of +54. The NPS is a extensively recognised metric used to gauge the chance of consumers recommending an organization’s providers to others the place any rating above 50 p.c is taken into account “glorious”.

This rating, decided via a survey involving greater than 900 of its buyer contacts, underscores Temenos’ place as a trusted supplier of banking platforms and its management throughout the sector.

Temenos serves a various clientele, together with a few of the world’s largest banks in addition to rising challengers, throughout over 150 international locations. The corporate attributes its success to its intensive expertise and confirmed monitor document in enhancing enterprise agility, accelerating product launches, and offering seamless buyer experiences for its 3,000 banking shoppers.

The previous yr noticed Temenos broaden its buyer base with important new partnerships, together with modernisation tasks with a top-30 US financial institution and a significant non-bank international B2B funds supplier amongst others.

A give attention to modern product improvement, such because the introduction of Temenos Enterprise Companies and the AI-powered Leap providing, has performed a essential function in driving buyer suggestions.

The NPS survey additionally resulted within the planting of 650 bushes as a part of an Environmental, Social, and Governance (ESG) initiative linked to buyer participation within the survey.

That is a part of Temenos’ wider dedication to sustainability which is mirrored by its recognition within the Dow Jones Sustainability Index and the S&P International Sustainability Yearbook.

Andreas Andreades

Andreas Andreades, Chief Govt Officer, Temenos stated,

“Our constant technique and give attention to the banking business has allowed us to develop our buyer base to 3000 banking shoppers, ship sustainable development and profitability and be recognised by business analysts and benchmarks because the main banking know-how supplier.

 

This spectacular NPS outcome displays the belief and loyalty that prospects have in the direction of Temenos and the market management we have now constructed and developed over the past 30 years and for this I wish to thank them.”