Truist parts ways with another CIO
The shakeup at Truist Monetary continues. Truist Monetary Chief Data Officer Scott Case has left the Charlotte, N.C.-based financial institution, ...
Tag: CIO
Fifth Third CIO: Chatbot 97% accurate in classifying customer intent
NASHVILLE, Tenn. — Fifth Third Financial institution says that added efficiencies to its chatbot have boosted its accuracy fee because ...